About Smartfox Australia

Welcome to Smartfox Australia, part of the established Smartfox retail business serving customers across Australia and New Zealand.

With more than 20 years of online retail experience, Smartfox has built a strong trading history backed by 100,000+ customer ratings and 98% positive feedback.

Today, we offer thousands of products across a wide range of departments, giving our customers the convenience of shopping for everything from home and living, office supplies and tools to gifts, furniture, pet products, arts and crafts and much more, all in one place.

Why Shop With Smartfox?

For more than two decades, we've focused on providing customers with a broad selection of products, competitive pricing and helpful customer service.

Our extensive customer feedback history has been built through years of online retailing, including our long-established Smartfox presence on Trade Me.

Inside Smartfox

Take a look inside our Smartfox fulfilment operation. Our facilities and supplier network help us provide an extensive range of products to customers throughout Australia and New Zealand.

Smartfox Australia & New Zealand

Smartfox Australia is part of the same established Smartfox business as Smartfox New Zealand.

Our operations are based in New Zealand, with products fulfilled through our network in Australia and New Zealand. Depending on the product, orders may be dispatched directly from one of our Australian suppliers or from our New Zealand fulfilment centre.

This allows us to offer Australian customers access to an extensive and continually growing range of products.

Delivery Across Australia

We deliver to residential and business addresses throughout Australia.

Delivery typically takes 3–12 business days after dispatch, unless stated otherwise. Most orders arrive before the 12-business-day mark; however, some may take the full delivery timeframe.

You'll also find delivery information displayed on our product pages so you know what to expect before placing your order.

Our Customer Service Team

Good customer service has always been an important part of Smartfox.

Whether you have a question before purchasing, need information about a product or would like assistance with an existing order, our team is here to help.

Simply email us at info@smartfox.co.nz and we'll get back to you as soon as possible.

Shop With Confidence

Shopping online should feel straightforward and secure. Smartfox offers secure online payment options and a dedicated customer service team to support you throughout your shopping experience.

After more than 20 years in online retail and over 100,000 customer ratings, we're proud to continue serving customers throughout Australia and New Zealand.

Thank you for choosing Smartfox Australia.